150 Years in Edinburgh, Scotland.

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Security Policy

We will always treat your privacy and data security with the utmost care. We conform to the highest security standards and use the latest in security technology to ensure your credit card information stays safe.

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line by our practices as well as UK and European law.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. Additionally when the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area.

When you place an order with us, your credit card number is only ever transmitted directly to our approved banking facility. We never receive or hold your credit card numbers from our website transactions in our offices.

Sensitive data such as credit card numbers are securely encrypted, using a specialist state-of-the-art interception-proof transmission method implemented by the banking facility, for every stage of their communication route.

We never store credit card numbers on our servers.

Any later adjustments, refunds, repeat charges (approved by yourself) etc. are transacted using a unique reference code unique to us and not by using your actual credit card number.

Therefore your data is securely encrypted and invulnerable to interception at all points from leaving your computer to arriving with our approved banking facility

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment, in a locked and alarmed area.

If you have any questions about the security at our website, you can send an email to us using the contact details provided. However, we reserve the right not to reveal detailed information about our security measures, since this might itself compromise our security. 

The Shop
Kinloch Anderson Ltd
Commercial Street / Dock Street
United Kingdom

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