Customer Reviews
"...I received the kilt and everything in the order is excellent. The service from you and Kinloch Anderson was excellent in all aspects. I look forward to doing business with you again. A photo is attached so you can see the fit was perfect."
HA, USA 10th October 2009
"A quick reply to advise that the goods have arrived safely and in excellent condition. Thank you for the care associated with these. I look forward to my first airing - The Melbourne Scots St Andrew's Day dinner ( Australia ) during November next."
AM, Melbourne Australia 28th August 2009
"...I would just wish to thank you very much for your kind and professional service today for fitting of our kilts. It was such a pleasure to be treated with respect and in such a grand setting, I wish we had come to you in the first instance and now I know the service on offer I have no hesitation in using your shop in the future..."
PW, Edinburgh 22nd August 2009
"Thank you so much for the beautiful skirt and waistcoats. They were waiting for us at ... and were beautifully tailored. We had a wonderful time"
KF, USA 7th August 2009
"Thank you so much for my new kilt. I am so excited about wearing it when I get married on the 22nd of this month...thank you so much for looking after me over the last few months, it has been a wonderful experience."
BK, Peterborough 7th August 2009
"My son's kilt order arrived and everything looks great. It has been a pleasure doing business with Kinloch Anderson. Thanks to everyone involved"
MP, USA 6th July 2009
"Just a few words to advise you I got your parcel safety, last Friday. I am at a loss of word to tell you my satisfaction. The trousers fits perfectly that is just I wanted to wear. I only regret I did not get a skirt like the one you wore. I am sure I will see you when I go to Edinburgh next time."
JP, France 22nd June 2009
"Kilt delivery arrived today. Thank you very much, all this is beautiful!"
LK, Austria 15th June 2009
"Kilt recd. this morning. Many thanks for an excellent job"
BF, USA 15th June 2009
"Order received all fits well, many thanks for your professional attention."
HB, Co Down 12th June 2009
"And it has arrived ... excellent and many thanks! Great service! Well done!"
JW, Southampton 12th June 2009
"....The package arrived safe and sound this morning. Everything is absolutely fabulous and fits to boot. Many thanks for all your care and attention."
MF, France 2nd June 2009
"I wanted to thank you so very much for all your help concerning.....It is so good to have someone kind and reliable at the end of the phone who takes the time to get the order right and who gives professional assistance at all times....while it wasn't a big order that we placed for...., he was treated better than a King! It has meant such a lot to everyone."
IT, 16th April 2009
"The Lindsay scarf arrived promptly in excellent condition. And it is beautiful! Thanks a million for your assistance."
CW, USA 2nd April 2009
"Dear Kinloch Anderson,
Many thanks for dispatching my order so swiftly! You have exceeded my expectations and I will most certainly look to make all our future highland purchases from you."
AF, London 12th February 2009
"I already received my order, within 48 hours, and I am amazed! I couldn't believe FedEx showed up today. I love the Lomond bag and I just wanted to let you know how much I liked it. Thank you for such prompt service."
KS, USA 21st January 2009
"Good Afternoon
I am pleased to say that after ordering yesterday afternoon the Thistle has arrived and I am absolutely delighted, and also the service was terrific."
KH, Nuneaton 14th January 2009
"Hello....
Thank you so much for your kind reply very soon. I fully understand your answer. Thank you very much!
I showed my kilt, Argyll jacket and kilted skirt to my mother and sister. They said that they were so beautiful, too.
Thank you again for suggesting corrections about my wrong measurements."
TM, Japan 9th January 2009
"Dear....
The shipment arrived this morning. Everything is lovely and the purses are just perfect. My sisters will be so surprised and happy to receive them for Christmas. Thank you again for your help in getting the purses in our plaid and ensuring that everything arrived in time for Christmas."
HF, USA 12th December 2008
"Dear Sir/Madam
I am writing to congratulate you on the excellent service which I received using your online shop. Your staff ............... gave a level of service which is rare to find in this day and age.
Your staff were knowledgeable, helpful and courteous as well as being efficient. You have gained a new customer and I will definitely purchase from you again."
CS, Portugal 21st November 2008
"Dear Sir
Thank you so much for repairing my hundred-year-old kilt so beautifully. My Great Great Grandfather used to patronage your excellent George Street premises!"
RSM, 19th November 2008
"Dear Sir
I would like to say a big thank you for my skirt, which I received this week. I am delighted with it, as always it is a perfect fit. I hope to order again from you sometime in the future."
AF, Surrey October 2008
"Dear.....
Thank you so much for such a fine kilt. It fits perfectly"
I am returning the hire items which were also perfect in every way."
DMcN, West Sussex 28th July 2008
"Many thanks for your help in making my sisters wedding a proper Highland event.
The kilt was much appreciated as was your help trying to sort out the troos"
PB, Bristol July 2008
"I just wanted to say thanks for all your help, assistance, advice and ‘make it happen' attitude. Everything has been delivered on time and having tried on the kilt, it fits perfectly. My Mum has nothing but good things to say about you which is indeed a compliment. Thanks again."
AS July 2008
"I recently took delivery of my new kilt in weathered Gunn tartan. It is my fourth kilt and although the other three were by a reputable maker, were made to measure and were not exactly cheap, I am shocked by the gulf in quality. The attention to detail is quite outstanding and all things considered it almost constitutes a bargain.
May I also say that the service I received throughout was exemplary and the member of the staff who dealt with both the measurements and first fitting was extremely pleasant, helpful and professional.
I look forward to remaking our acquaintance in the future as I systematically withdraw from service my other kilts."
Dr DS, Sheffield 24th July 2008
"Dear Sir / Madam
I am just writing to express my pleasure with the all round pleated skirt you recently made for me, it fits beautifully and I am so pleased with the finish of the garment.
I would also say how delighted I was with the way you packaged the skirt, as when I opened the parcel the skirt did not have even the tiniest crease."
LWood, Dorset 15th July 2008
"Thanks once again for your kind attention during our recent visit to Scotland. You are one of the many there who made our visit very enjoyable. Everyone loves the tartan scarves."
H & S, Spain 22nd March 2008
"Dear......
I have just received the kilt that I ordered in mid February. It is excellent, and I really am very pleased with the overall quality and fit of the evening dress that you helped me to choose.
I am most grateful for the time and care that you devoted to my requirements when I came up to Leith. Many thanks."
MI, Hants 28th March 2008
"Dear .....
You may recall my having a word with you ................ about how excellent, polite and pleasant was your young lady assistant, fitting and advising on some new trews.
Last week, I collected them from your premises being attended by a helpful young man. They fitted perfectly........ and I wore them the next evening at a Burns Supper!
Please thank all those concerned for all that they did. It's so good to have such attention."
AD, Argyll 28th January 2008
"I should like to thank you for the prompt alteration to my skirt. ..........It fits perfectly and I should to commend the expertise of your production manager........ Once again you have a satisfied customer"
SR, Stockport 24th October 2007
"I have just visited your shop in Edinburgh to purchase a kilt jacket and some accessories. The man who attended to me was most helpful, knowledgeable and pleasant and I would like to compliment him on his exemplary service and attitude. Please ensure that he sees this e-mail and forward this to his boss. I and many others will use the shop again."
AB 17th October 2007
"I came in on Friday and your retail staff were, as promised, expecting me so thanks. ...............
I also wanted to write to compliment you on your retail staff, the lady who dealt with me could not have been more helpful; very friendly and extremely knowledgeable, a real credit to Kinloch Anderson. It's a pleasure to deal with a company where ‘customer service' is exactly what it says."
NMcK 16th April 2007
"Thank you so much for supply us with the four buttons for the Prince Charlie waistcoat..........I am most grateful to you for sending out the four so speedily"
BY, Reading 15th April 2007
"....I would like to take the opportunity to thank you for the truly personalised service that I received from the beautiful young lady ...... The information provided was very needed to make the appropriate choice in fabric and the patience shown were both greatly appreciated."
SMcD, Northern Ireland 27th November 2006
"I am writing to say thank you for my skirts that arrived this morning, as usual I am delighted with them, they are a perfect fit.2
AF, Surrey 3rd October 2006
"I am really pleased with my lightweight kilt, the Breacan; it hangs well, like a traditional kilt, but is so much lighter - a boon in the present fine weather."
GP, London 9th June 2006
"I should like to thank your staff for the excellent help given to me in re-making my husband's waistcoat. The people at the other end of the phone were so polite, cheerful and set the whole repair in motion very quickly. Of course those who re-modelled the waistcoat so excellently and also so quickly deserve a great deal of thanks too.
I congratulate you all on such splendid service from Kinloch Anderson and wish that other companies and shops could do as well."
IJR, Kent 9th March 2006